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Kingroyal's Privacy Policy – Your data, our responsibility

Everything about how we collect the information you provide at kingroyal, why we retain it, and how securely it is kept — all explained in plain, simple terms.

Last Updated: January 1, 2026 | Bangla Version | Estimated reading time: approximately 8 minutes
GDPR Compliant
Never Sold to Third Parties
Member
Collection
Encryption
Secure storage
Security

In Brief: kingroyal never sells your data to third parties. Your information is used solely to improve our services and to meet legal obligations.

1Privacy Policy introduction

This Privacy Policy ("Policy") applies to the kingroyal platform (https://kingroyal.run), its mobile app, and all associated services. It explains what information kingroyal collects, why it is collected, and how it is kept secure.

By creating an account or using kingroyal's services, you are considered to have read and agreed to this Privacy Policy. We believe privacy is a fundamental right—which is why this policy is written in plain language, free of legal complexity.

This policy should be read alongside our Terms & Conditions and Responsible Gaming Policyshould be read together with.

2What information we collect

Kingroyal collects only the data necessary to provide its services—nothing more. Types of data collected:

Information provided directly (at the time of registration):

Full name Mobile Number Email address Date of birth Address Payment information Identity documents (KYC)

Automatically collected data (during use):

IP address Device Information Browser type Login Time Gaming Activity Transaction History

Special category data: kingroyal does not collect sensitive information—such as health data, religious beliefs, or political opinions—nor does it have any reason to do so.

3How and Why Your Data Is Used

Collected data is used only for specific, legitimate purposes:

Data type Purpose of use
Name and contact details Account creation, support communications, and sending important notifications
Date of birth Age verification—confirming 18+, protection of minors
Payment information Deposit and withdrawal processing, fraud prevention
KYC Documents Identity verification and anti-money laundering
Gaming Activity Personalized experience, responsible gaming monitoring
IP & Device Information Security, multi-account detection, fraud prevention

Kingroyal never sells or rents your data to third parties for marketing purposes.

4Data sharing policy

Kingroyal shares data only in strictly limited circumstances and under tight controls:

  • Payment Processors: Mobile Pay, Nagad, Rocket—only the minimum required information is shared to complete transactions. These providers operate under their own strict privacy policies.
  • Technology Partner: Game providers (Pragmatic Play, Evolution, etc.) receive only the session data required to run the games — no personally identifiable information is shared.
  • Legal Obligations: Data may be disclosed in response to court orders, regulatory requests, or money laundering investigations—this is a legal requirement.
  • Business Transfer: In the event that kingroyal merges with another company, data may be transferred — however, members will be informed in advance.

What will never happen: Selling your data to advertisers, data brokers, or unknown third parties is strictly prohibited under kingroyal's policy.

5Cookies & Tracking Technologies

Kingroyal uses various types of cookies on its website and app. Cookies are small text files stored in your browser that help improve your experience.

You can delete or block cookies at any time through your browser settings — however, disabling essential cookies may limit certain site functionality.

6Data Protection Methods

Kingroyal follows the highest industry standards for data protection, with security ensured across the following layers:

  • Transmission Security: All data transmitted between your browser and kingroyal's servers is encrypted with TLS 1.3 / 256-bit AES. You can confirm the connection is secure by checking for "https://" at the start of the URL.
  • Storage Security: Passwords are stored using bcrypt hashing—not even kingroyal staff can see your password.
  • Access Controls: Member data is accessible only to authorised staff with a legitimate reason—all access is logged.
  • Regular Audits: Regular penetration testing and security audits are conducted by independent third parties.
  • Data Backup: Secure, encrypted backups are created daily—keeping your data safe from accidental loss.

In the Event of a Data Breach: If a security incident affects any member's data, kingroyal will notify the relevant members via email and in-app notification within 72 hours.

7Data Retention Period

Kingroyal retains your data only for as long as necessary—no longer.

  • Active Account: For the full duration of account activity.
  • After account closure: Transaction records are generally retained for up to 5 years to meet legal and regulatory requirements.
  • KYC Documents: Up to 5 years after account closure—as required under anti-money laundering laws.
  • Log files: Typically 12 months, after which it is automatically deleted.
  • Inactive accounts: If there has been no activity for 3 years, data is anonymized—removing all identifying links.

8Your Data Rights

As a kingroyal member, you have certain important rights over your personal data:

Right of access

You may request to know what personal data we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request that your data be deleted, unless we are required to retain it by law.

Data Portability

You can export your personal data in a standard, portable format.

Right to Restrict Processing

You may request that your data be restricted from use for specific purposes.

Right to complain

If you are unsatisfied with how your data is handled, you may file a complaint with kingroyal or the relevant regulatory authority.

To exercise this right privacy@kingroyal.run. Responses are typically provided within 30 days.

9Protection of Minors' Data

Kingroyal does not collect, and has no intention of collecting, personal data from anyone under the age of 18. Registration by minors is strictly prohibited.

  • Date of birth verification is mandatory as part of the age verification process.
  • Parents and guardians are advised to use parental controls on devices accessible to children.
  • If a minor's account is detected, it will be immediately suspended and all associated data will be deleted.
  • If you suspect a minor is using kingroyal, please contact support immediately.

10Privacy Policy updates

Kingroyal may update this Privacy Policy from time to time—due to changes in technology, legal requirements, or service improvements.

  • Members will be notified by email or in-app notification before any significant changes take effect.
  • The latest version will always be identified at the top of this page by the "Last Updated" date.
  • Continued use of the service after any changes will be considered acceptance of the updated policy.

11Contact us

For any privacy-related questions, requests, or complaints:

  • Email: privacy@kingroyal.run
  • General Support: support@kingroyal.run
  • Live Chat: Click the chat icon at the bottom-right of the website or app
  • Response time: Typically within 48 hours; up to 30 days for complex matters

Why Your Data Is Safe at kingroyal

We are committed to ensuring protection at every level

Military-Grade Encryption

TLS 1.3 protocol with 256-bit AES encryption — the same technology used by banks and government institutions. Every data transfer is fully secured.

Sale of Data Is Strictly Prohibited

Selling or sharing your data with third parties has no place in kingroyal's business model. Your data is used solely to provide your service.

Zero-knowledge passwords

Your password is stored as a bcrypt hash. No kingroyal staff member — not even the lead engineer — can view your password.

Regular Security Audits

A full security review by an independent third party is conducted every six months. Any vulnerabilities found are addressed promptly.

Minimal Data Collection Policy

Kingroyal retains only the information strictly necessary to provide its services. Data that is not needed is never collected in the first place.

Real-time incident alerts

Members are notified within 72 hours of any security incident. It is our policy to communicate openly and transparently rather than conceal issues.

General FAQs

To access the Live Casino section, go to the site or app navigation menu and select "Games" → "Live Casino". There you will find live tables for a variety of games including Baccarat, Roulette, Teen Patti, and Hi-Lo, each hosted by a real dealer broadcasting live on camera. Click on a game, choose your preferred chip value, and place it on the table. In Baccarat, you can bet on either the Player or the Banker. If you are new, it is best to start with lower stakes to get a feel for the rules—every game on kingroyal has a "How to Play" button that walks you through them. Keep in mind that a stable internet connection makes a significant difference to your Live Casino experience.

To claim your daily check-in bonus and free spins, log in to the kingroyal app or site and look for the "Daily Reward" or "Today's Offer" banner on the home screen. A pop-up or notification usually appears after login—simply click "Claim" and the bonus will be credited to your wallet instantly. For free spins, go to the designated slots game and look for the "Use Free Spins" option. Keep in mind: daily bonuses typically reset at midnight, so they can only be claimed once per day. Checking in 7 days in a row often unlocks a bigger bonus—so a daily login is well worth it. Enable push notifications on the app so you never miss a reminder.

Your data is protected—play with complete peace of mind

Every piece of your information is stored with the highest level of security at kingroyal. Register with confidence—we will honour that trust.

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