Kingroyal FAQ—Direct answers to all your questions

kingroyal offers one of the fastest withdrawal processes in Bangladesh. With KYC verification complete, withdrawal requests are typically processed Within 5 to 15 minutes Funds are delivered to your Mobile Pay, Nagad, or Rocket account.

• Minimum withdrawal amount: ৳500
• Maximum Daily Withdrawal: ৳1,00,000
• Standard processing time: 5–15 minutes (up to 30 minutes during peak hours)
• 12:00 AM – 6:00 AM: May take a bit longer (up to 2 hours)

If KYC has not been completed, On your first withdrawal additional verification is required, which can take anywhere from 30 minutes to 2 hours. Once KYC is complete, all future withdrawals are processed automatically and faster. If more than 30 minutes have passed, contact live chat with your transaction ID and our support team will look into it immediately.

Yes, absolutely. kingroyal's website is fully Mobile-Responsive—just open it in Chrome, Firefox, or any modern browser and play all the games directly, no app installation needed.

• All slots, Live Casino, and Sports Betting run seamlessly in your browser
• Deposits, withdrawals, bonuses—every feature is fully available on your mobile browser
• In Chrome, you can use the "Add to Home Screen" option to create an app-like shortcut

However, kingroyal's Dedicated app comes with a few extra perks: push notifications, faster loading, and offline score updates. To download the app, On the App page ahead. You won't miss a single feature by staying on the browser—the gaming experience is just as good.

There are several possible reasons your account may be locked, and each has its own solution:

• Too Many Failed Password Attempts: After 5 incorrect password attempts, your account is automatically locked for 15 minutes. Once that time has passed, try again or reset your password using "Forgot Password?"
• Suspicious activity: If our security system detects a login from an unrecognized device or location, your account may be temporarily locked.
• Incomplete KYC: In some cases, transactions may be restricted without KYC verification.

Steps for an immediate resolution:

• 1 Contact us via live chat—have your registered mobile number and email ready
• 2 Verify your identity (support will ask you two simple questions)
• 3 Accounts are typically unlocked within 5–10 minutes

You can also reach us by email at support@kingroyal.run, though live chat will get you the fastest response.

KYC (Know Your Customer) is an identity verification process—completing it raises your withdrawal limit and speeds up transactions. Required documents:

• Photo ID (any one of the following): National ID (NID), passport, or driving license
• Selfie: A clear photo of you holding your ID document
• Proof of Address (required for large withdrawals): Utility bill or bank statement

How to Submit:

• 1 Go to Profile → KYC Verification
• 2 Take a clear photo of your document and upload it (JPG or PDF, maximum 5 MB)
• 3 Upload Selfie
• 4 Submit—usually within Within 2–24 hours Approved

Blurry or cropped images may be rejected—please submit a clear photo showing your full ID document. Once KYC is complete, a confirmation will be sent to you via email and SMS.

kingroyal's policy is One account per person. If the same person opens two accounts, both may be suspended and all balances forfeited. However Here's the good news regarding your question—since you and your brother are two separate individuals, opening two separate accounts is perfectly allowed, provided:

• Two bonuses across two accounts Separate Mobile Number Used
• Two bonuses across two accounts Separate NID per person Used
• Each account must have its own unique payment method (Mobile Pay/Nagad number)
• If both accounts are logged in from the same device, KYC must be completed for each

Two family members sharing the same household can run separate accounts—just make sure each account has distinct and accurate information. If in doubt, let support know in advance.

kingroyal regularly hosts slot tournaments, Sports Betting leaderboards, and special events. Joining is simple: How to Join:

• 1 Log in and go to the "Tournament" or "Promotion" section
• 2 Select an active tournament and click the "Join" button
• 3 Place bets on the designated tournament games—every valid bet earns you points
• 4 Track your real-time ranking on the leaderboard

Prize distribution rules:

• Prize winners are announced at the end of each tournament based on final rankings
• Cash Prizes within 24–48 hours Credited to Wallet
• Bonus rewards are credited instantly, though wagering requirements may apply
• In the event of a tie, the member who reached that points total first will rank higher

Each tournament has its own rules—make sure to read the full terms and conditions before joining.

A detailed record of all your activity on kingroyal is stored and accessible at any time. Where to find it:

• Log in → Click the Profile icon → Select "Transaction History"
• For betting history: go to the My Bets / Betting History section
• Same place on the mobile app—Profile → History

What You'll Find Here:

• Date, amount, and status of every deposit and withdrawal
• Full details for every bet: game name, stake amount, outcome, and winnings
• Bonus credit and debit history
• Filter by date—pull up records from any specific time period

If you have a question about a specific transaction, copy the transaction ID and send it to support—we'll verify it for you right away.